+27 74 159 1634 [email protected]

Terms of Sale

Last updated: September 2026

1. Supplier

  • Legal name: Pre-Bur Enterprises (Pty) Ltd, a private company, trading as Prebur
  • Registration number: 2024/257622/07
  • VAT number: 4390122614
  • Director: Nick Els
  • Physical address: 229 Dykor Street, Silverton, Pretoria, South Africa
  • Telephone: +27 74 159 1634
  • Email: [email protected]
  • Website: https://prebur.co.za
  • Address for service of legal documents: 229 Dykor Street, Silverton, Pretoria, South Africa

2. Prices and Payment

  • Prices are shown in South African rand. The checkout shows each price excluding VAT, the VAT at 15%, and the total you pay including VAT.
  • Payment is taken online by card through Yoco, a PCI DSS-compliant payment processor. We never see or store your card details.
  • The amount charged is the total shown at checkout. If a price changes before you pay, the checkout shows the new total and asks you to confirm it.
  • We email your tax invoice once payment is confirmed. If it has not arrived within one business day, please contact us.
  • Your record of the transaction: the tax invoice we email you, and your order reference (PRE-…), shown on screen after payment. Ask us at any time for a copy.
  • Security: this site is served only over HTTPS, and card payments are handled on Yoco's PCI DSS-compliant payment page. Your card details are never sent to or stored by us.

3. Collection and Delivery

  • Collection from 229 Dykor Street, Silverton, Pretoria. Mon–Thu 08:00–16:00, Fri 08:00–15:00. Orders are usually ready within 1 business day; we email you when yours is ready.
  • Delivery is free anywhere in South Africa and usually takes 2 to 5 business days after payment. We email you when your order is on its way.

4. Cancellations, Returns and Refunds

You may cancel an online order and return the goods within 7 days of receiving them under section 44 of the Electronic Communications and Transactions Act, and our Returns Policy extends this to 30 calendar days with free return collection. Refunds are made through the original payment method (Yoco).

5. Your Information

We use your details only to process your order and issue your tax invoice. See our Privacy Policy for how we handle personal information under POPIA.

6. Complaints

Please contact us first at [email protected] or +27 74 159 1634 with your order reference, and we will do our best to resolve it. If we cannot resolve it together, you may refer the complaint to the Consumer Goods and Services Ombud (CGSO), cgso.org.za, or to the National Consumer Commission.